The evaluation of the work, especially the qualitative solution depends on the organization of the material and the depth of the answers. The quantitative solution should show the computations/process not just an answer.
1. In the context of this course, please address the issues/solution below for Tiffany & Co. (TIF). When addressing the issues/questions, be sure to do so in the context of this course and Tiffany. Your primary sources of information will come from the Tiffany website, in particular “Investors” and the “2018 Annual Report.” Also, look at the web pages for Tiffany on Yahoo! Finance, Gurufocus.com and/or Morningstar.com.
a) Discuss the critical success factors and whether or not you believe that
Tiffany shows evidence of success for these factors.
b) Discuss Tiffany in the context of the Theory of Constraints.
c) From the material reviewed, explain whether Tiffany shows
evidence in its operations/results of the perspectives of the balanced scorecard.
d) Discuss which of the activities of the value chain are most important to
e) Discuss the concept of customer delivered value in the context of
f) Discuss the cost of controlling quality and the cost of failing to control
quality in the context of Tiffany.
g) Discuss which strategic vision Tiffany evidences.
h) Discuss which paradigm for creating value Tiffany evidences.
2. Explain how Robotic Process Automation (RPA) and Artificial Intelligence (AI)
could possibly impact the critical success factors, the balanced scorecard, or the value chain. discussion should be a minimum of 200-250 words and address at least two of the three concepts.



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