6307

Evaluate the suitability of different method of conflict management in different situation.Describe the personal skills needed to deal with conflict between other people .Potential consequences of unresolved conflict.The role of external arbitration and conciliation in conflict resolution.Reducing the potential for conflict.Explain to team members the constraints under which other colleagues work.Review systems, processes, situations and structures that are likely to give rise to conflict in line with organisational procedures. Take action to minimise the potential for conflict within the limits of their own authority. Explain how team members’ personalities and cultural backgrounds may give rise to conflict.Able to deal with conflict within a team.