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Management: Quality management Summative Discussion Board Review and reflect on the knowledge you have gained from this course. Based on your review and reflection, write at least 3 paragraphs on the following: What were the most compelling topics learned in this course? How did participating in discussions help your understanding of the subject matter? Is anything still unclear that could be clarified? What approaches could have yielded additional valuable information? The main post should include at least 1 reference to research sources, and all sources should be cited using APA format. I first of all learned about the Contract Management and the concepts associated with the formation of contracts. I learned the key elements in the formation of a contract that includes – offer, acceptance, consideration, capacity of the parties involved in the contact, and intention of the parties to contract. I further came to know about the different guidelines associated with the supplier selection process. It is important to identify the potential suppliers so that we can form contracts with them and start our business operations subsequently. There are several requireemnts of the supplier that we need to analyze before finalizing the formation of a contract. We even need to check out the functions involved in contract management so that we can form contracts without any hassles. The next concepts and theories that I learned and found useful were of Quality Management. I learnt about its evolution, and how Total Quality Management is playing a major role in several of the leading organizations of the world. It is important to maintain good quality by following certain quality concepts and principles. There was even discussion on the Six Sigma Technology that is turning out to be useful for several organizations. I further learnt about the Kaizen program and The 5s program, which actually is a strategy for continous improvement. It involves tidiness, orderliness, cleanliness, standardize and sustain. This strategy ensures customer satisfaction through standardized products and by providing clean services. References: Juran, J., & De Feo, J. (2010). Juran’s quality handbook (1st ed.). New York: McGraw Hill. Walton, M. (1988). The Deming management method (1st ed.). New York, NY: Perigee. 1 page, 2 APA 6

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