Explore Quality systems, quality control, inspection, quality tools, and quality management. Your task is to first choose an industry segment with which you are familiar with such as: airline transportation; food services; retail outlets; pharmacies, medical or dental services; or any other business you are familiar with. Once you have decided on an industry segment (not a company), research online the following questions by finding “industry Experts” who can inform:
- What factors are important to a high-quality product or service in this industry segment?
- What quality problems or issues has this industry had challenges with in the past?
- How does this industry generally manage the quality of products and services?
- What are your general perceptions of the quality of products and services in this industry segment?
This is not an opinion piece, this is a research forum, please limit your observations, insights, and opinions to the last part of your posting.
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Please insert a minimum of three accredited resources from experts in quality in the service or product industry you choose using APA FORMAT, NO LESS THAN 300 WORDS!!!!